RAM PROGRAM MANUAL

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Printable TABLE OF CONTENTS

ANCHORS

1.0 Introduction – PDF
- 1.1 Program Manual
- 1.2 RAM Program Manual Definition
- 1.3 RAM Program Introduction, History, and Scope
- 1.4 CRP Locations Map
- 1.5 Rest Area Maintenance Program Sites
- 1.6 DSPN RAM Committee Information

2.0 Program Manager – PDF
- 2.1 Program Management Information

3.0 Directory
- 3.1 DSPN RAM Staff – PDF
- 3.2 Wisconsin Department of Transportation Central Office Contacts – PDF
- 3.3 Wisconsin Department of Transportation Regional Map – PDF
- 3.4 Wisconsin Department of Transportation Highway Maintenance Supervisor Map – PDF
- 3.5 Wisconsin Department of Transportation Regional Contacts – PDF
- 3.6 Work Center Contacts – PDF
- 3.7 Rest Area Telephone Numbers – PDF
- 3.8 DNR Well Water Contacts – PDF
- 3.9 State Patrol Offices – PDF
- 3.10 Wisconsin Department of Tourism & Tourism Information Center Contacts – PDF

4.0 Emergency/Safety Procedures – PDF
- 4.1 Emergency Procedures--Safety Concerns
- 4.2 Fire Procedures
- 4.3 Emergency Evacuation Procedures
- 4.4 Bomb Threat Procedures
- 4.5 Bomb Threat Information Sheet
- 4.6 Severe Weather
- 4.7 Accidents & Injuries
- 4.8 Public Injury & Property Loss Reporting Procedures
- 4.9 Hazardous Materials Information
- 4.10 Infectious Disease Prevention Guidelines
- 4.11 Understanding the Hazard Communication Standard
- 4.12 Sharps Collection & Sharps Disposal
- 4.13 Bloodborne Pathogen Control Plan
- 4.14 Traffic Safety Lights (for Vehicles)
- 4.15 Pipeline Safety
- 4.16 Sidewalk Safety: Hazards and Defects
- 4.17 Emergency Building Closing Procedures
- 4.18 Emergency Blankets and Pillows
- 4.19 Emergency Cones and Tape for Trip Hazards
- 4.20 Traveler Assistance Policy
- 4.21 Parking Lot Lighting Repair Procedure
- 4.22 Handling Media Contacts
- 4.23 Confined Space - OSHA Rules
- 4.24 Entry Permit for Contractors to Submit
- 4.25 Signage of Confined Space

5.0 Quality Assurance – PDF
- 5.1 Contract Issues Resolution
- 5.2 Quality Assurance Guidelines
- 5.3 Sample CRP Quality Control Plan
- 5.4 Maintenance Supply List
- 5.5 Uniform Guidelines
- 5.6 Signage Guidelines
- 5.7 Daily Checklist (Form)
- 5.8 Employee Breaks

6.0 Cleaning Care and Maintenance Standards – PDF
- 6.1 Entrances & Lobbies
- 6.2 Rest Rooms
- 6.3 Grounds
- 6.4 Storage Rooms, Maintenance Rooms, Janitorial Rooms, Mechanical Rooms, Basements, Break Rooms, Traps, and Garages
- 6.5 General: All Mechanical Systems
- 6.6 Restroom Closure Guideline6.6 Restroom Closure Guideline
- 6.7 Cleaning Chemicals SOP

7.0 Landscape Maintenance – PDF
- 7.1 Lawn Mowing Guidelines
- 7.2 Basic Lawn Care
  - Fertilizing
  - Seeding
  - Watering
  - Insect, Disease, & Rodent Control
  - Weed Control
  - Use of Pesticides
- 7.3 Snow & Ice Removal Guidelines
- 7.4 Suggested Ground Maintenance Schedule
- 7.5 Landscaping Resources and Links
- 7.6 Tree Care Information
- 7.7 Appropriate Rest Area Perennial Plant Species
- 7.8 Tree Removal

8.0 Well Water Testing – PDF
- 8.1 Introduction
- 8.2 Who Do I Call For Information
- 8.3 What Are the DNR's Responsibilities
- 8.4 What Are Your Responsibilities
- 8.5 Collecting Water Samples
- 8.6 What Sampling Is Required
- 8.7 What To Do If Sample Contains Bacteria
- 8.8 Water Testing Standards
- 8.9 Public Notification
- 8.10 Public Notice--Missed Water Sample
- 8.11 Public Notice--Total Coliform MCL Violation
- 8.12 Public Notice--Fecal/E.Coli Acute MCL Violation
- 8.13 Drinking Water Advisory High Nitrate Level
- 8.14 Hand Pump System Startup & Pre-Sampling Procedures
- 8.15 Electric and Solar Well Pump Assemblies Opening and Closing Procedures

9.0 Specifications – PDF
- 9.1 Map Case
- 9.2 Wayside Painting
- 9.3 Picnic Table
- 9.4 Timber Posts
- 9.5 Wayside Building
- 9.6 Well Shelter
- 9.7 Wayside Restroom Building Approved Floor
- 9.8 Wayside Sanitizer Installation
- 9.9 Toilet Seats
- 9.10 Trash Container Signage
- 9.11 Hand Soap and Air Freshener

10.0 Traveler Information & Services – PDF
- 10.1 Literature Contact Information
- 10.2 Display Case Materials
- 10.3 Newspaper Rack Policy & Procedure
- 10.4 Lost & Found Articles
- 10.5 Vending Machines
- 10.6 Answering Machines

11.0 Recycling – PDF
- 11.1 Rest Area/Wayside Recycling Work Specifications

12.0 ADA Resources – PDF
- 12.1 Rest Area/Wayside Accessibility Issues
- 12.2 ADA Resource Listing

13.0 Flag Information – PDF
- 13.1 General Flag Information
- 13.2 Schedule for Flying MIA-POW Flags
- 13.3 Flag Etiquette
- 13.4 The Pledge of Allegiance

14.0 Restricted Use Polices – PDF
- 14.0 Restricted Use Policies
- 14.1 Camping
- 14.2 Geocaching
- 14.3 Hunting
- 14.4 Long-Term Parking
- 14.5 Pan Handling/Soliciting
- 14.6 Smoking
- 14.7 Trash – Dumping of Household Garbage
- 14.8 Vehicles – Abandoned at Rest Areas and Waysides
- 14.9 Service Animals at Rest Areas
- 14.10 Non-Service Animals at Rest Areas

15.0 Wayside Vaults – PDF
- 15.1 Wayside Vault Care and Cleaning

16.0 Computer Protocol – PDF
- 16.1 Rest Area On-Site RAM Computer Protocol

19.0 County Highway Department Services & Policies – PDF
- 19.1 County Liability for Snow Plowing at Rest Areas

20.0 CCLM Administrative Procedures & Guidelines – PDF
- 20.1 Custodial Care and Landscape Maintenance Invoicing & Supporting Documentation Information
- 20.2 Extra Work/Facility Maintenance And Repair Guidelines
- 20.3 Enhancement Guidelines
- 20.4 Equipment Guidelines: Acquisition & Disposal
- 20.5 Service Life Expectancy Schedule For Equipment
- 20.6 General Purchasing Guidelines
- 20.7 Unemployment Tax Cost Reimbursement
- 20.8 Budget Management

30.0 Vendor/Supplier Directory – PDF
- 30.1 Bat and Bird Houses
- 30.2 Blood Borne Pathogen Kits
- 30.3 Building Hardware Supplies
- 30.4 Cleaning Supplies
- 30.5 Custodial Machines
- 30.6 Diaper Changing Stations
- 30.7 Fans
- 30.8 Flags
- 30.9 Furnace / Air Handler Filters
- 30.10 Hand Dryers
- 30.11 Hand Sanitizers
- 30.12 Lighting Fixture Lenses and Accessories
- 30.13 Map Cases - Seasonal Sites30.14 Map Cases - Seasonal Sites
- 30.14 Mats - Entrance & Fatigue
- 30.15 Office Supplies
- 30.16 Paint
- 30.17 Paper Products
- 30.18 Partitions & Miscellaneous Hardware
- 30.19 Pest Control
- 30.20 Picnic Tables
- 30.21 Purse Holders
- 30.22 Recycling Containers & Logos
- 30.23 Restroom Fixtures & Valves
- 30.24 Sanitary Napkin Disposal Container Washable Inserts
- 30.25 Sharps Containers
- 30.26 Signage
- 30.27 Toilets - Seasonal Sites
- 30.28 Uniforms
- 30.29 Vault Deodorizers
- 30.30 Water Hand Pumps

31.0 Forms – PDF
- 31.1 Rest Area Maintenance Emergency Notification List: Forms replaced with FAMIS process
- 31.2 Incident Report: Forms replaced with FAMIS process
- 31.3 State of Wisconsin Building/Equipment Loss Report: Forms replaced with FAMIS process
- 31.4 Unsafe Conditions Report: Forms replaced with FAMIS process
- 31.5 Inspection Report Forms: Forms replaced with FAMIS process
- 31.6 Rest Area Inspection Report: Forms replaced with FAMIS process
- 31.7 Seasonal Highway Site Inspection Report: Forms replaced with FAMIS process
- 31.8 Park & Ride Inspection Report: Forms replaced with FAMIS process
- 31.9 RAM Site Forms Forms replaced with FAMIS process
- 31.10 Seasonal Site Opening Checklist: Forms replaced with FAMIS process
- 31.11 Seasonal Site Closing Checklist: Forms replaced with FAMIS process
- 31.12 Seasonal Site Opening Notification: Forms replaced with FAMIS process
- 31.13 Daily Quality Checklist: PDF | WORD
- 31.14 RAM Signage Request Form: Forms replaced with FAMIS process
- 31.15 Borrowed Site Key Contract: PDF | WORD
- 31.16 Forms Sent to DSPN on a Monthly Basis: Forms replaced with FAMIS process
- 31.17 RAM Monthly Site Activity Report: Forms replaced with FAMIS process
- 31.18 RAM Monthly Water Meter Readings Form: PDF | WORD
- 31.19 RAM LP Tank Meter Readings Form: PDF | EXCEL
- 31.20 Administrative/Accounting Forms PDF
- 31.21 Three-Part Contractor's Invoice Form: PDF | WORD
- 31.22 Invoice Supporting Documentation: PDF | EXCEL
- 31.23 Salary, Equipment, Vehicle Invoice Allocation: PDF | EXCEL
- 31.24 Extra Work/Facilities Maintenance Identification Sheet: PDF | EXCEL
- 31.25 Unplanned Equipment Purchasing Request Form: PDF
- 31.26 Cost Analysis: PDF | EXCEL
- 31.27 Contractors Service Cost Form and Guideline: PDF
- 31.29 Vehicle & Equipment Record Form: PDF
- 31.30 Asset Record Form: PDF
- 31.31 Elective Use Site Forms PDF
- 31.32 Equipment Maintenance Schedule: PDF | WORD
- 31.33 Vehicle Maintenance Schedule: PDF | WORD

Landscaef Maintenance

RAM PROGRAM MANUAL

Printable TABLE OF CONTENTS

***ANCHORS***

1.0 Introduction – PDF

1.1 Program Manual

1.2 RAM Program Manual Definition

1.3 RAM Program Introduction, History, and Scope

1.4 CRP Locations Map

1.5 Rest Area Maintenance Program Sites

1.6 DSPN RAM Committee Information

2.0 Program Manager – PDF

2.1 Program Management Information

3.0 Directory

3.1 DSPN RAM Staff – PDF

3.2 Wisconsin Department of Transportation Central Office Contacts – PDF

3.3 Wisconsin Department of Transportation Regional Map – PDF

3.4 Wisconsin Department of Transportation Highway Maintenance Supervisor Map – PDF

3.5 Wisconsin Department of Transportation Regional Contacts – PDF

3.6 Work Center Contacts – PDF

3.7 Rest Area Telephone Numbers – PDF

3.8 DNR Well Water Contacts – PDF

3.9 State Patrol Offices – PDF

3.10 Wisconsin Department of Tourism & Tourism Information Center Contacts – PDF

4.0 Emergency/Safety Procedures – PDF

4.1 Emergency Procedures--Safety Concerns

4.2 Fire Procedures

4.3 Emergency Evacuation Procedures

4.4 Bomb Threat Procedures

4.5 Bomb Threat Information Sheet

4.6 Severe Weather

4.7 Accidents & Injuries

4.8 Public Injury & Property Loss Reporting Procedures

4.9 Hazardous Materials Information

4.10 Infectious Disease Prevention Guidelines

4.11 Understanding the Hazard Communication Standard

4.12 Sharps Collection & Sharps Disposal

4.13 Bloodborne Pathogen Control Plan

4.14 Traffic Safety Lights (for Vehicles)

4.15 Pipeline Safety

4.16 Sidewalk Safety: Hazards and Defects

4.17 Emergency Building Closing Procedures

4.18 Emergency Blankets and Pillows

4.19 Emergency Cones and Tape for Trip Hazards

4.20 Traveler Assistance Policy

4.21 Parking Lot Lighting Repair Procedure

4.22 Handling Media Contacts

4.23 Confined Space - OSHA Rules

4.24 Entry Permit for Contractors to Submit

4.25 Signage of Confined Space

5.0 Quality Assurance – PDF

5.1 Contract Issues Resolution

5.2 Quality Assurance Guidelines

5.3 Sample CRP Quality Control Plan

5.4 Maintenance Supply List

5.5 Uniform Guidelines

5.6 Signage Guidelines

5.7 Daily Checklist (Form)

5.8 Employee Breaks

6.0 Cleaning Care and Maintenance Standards – PDF

6.1 Entrances & Lobbies

6.2 Rest Rooms

6.3 Grounds

6.4 Storage Rooms, Maintenance Rooms, Janitorial Rooms, Mechanical Rooms, Basements, Break Rooms, Traps, and Garages

6.5 General: All Mechanical Systems

6.6 Restroom Closure Guideline6.6 Restroom Closure Guideline

6.7 Cleaning Chemicals SOP

7.0 Landscape Maintenance – PDF

7.1 Lawn Mowing Guidelines

7.2 Basic Lawn Care

7.3 Snow & Ice Removal Guidelines

7.4 Suggested Ground Maintenance Schedule

7.5 Landscaping Resources and Links

7.6 Tree Care Information

7.7 Appropriate Rest Area Perennial Plant Species

7.8 Tree Removal

8.0 Well Water Testing – PDF

8.1 Introduction

8.2 Who Do I Call For Information

8.3 What Are the DNR's Responsibilities

8.4 What Are Your Responsibilities

ANCHORS